Refund & Shipping Policy

** SHIPPING **

Shipping typically takes 3-5 business days once dispatched.

Currently, we only ship within New Zealand and Australia. We're working on expanding our shipping options in the future.

Each order is promptly shipped as soon as it's created and processed. However, the speed at which you receive your order after dispatch depends entirely on your local courier and their delivery times.

Please keep in mind that during busy holiday seasons, couriers may experience delays.

We cannot guarantee arrival before the holidays or during peak times, so we recommend checking with your local courier for the most accurate updates.

** REFUNDS **

We DO NOT accept refunds, returns or exchanges

Due to each set being hand crafted and hygiene reasons all sales are final.

Kindly ensure that you order the correct size nails, as we cannot accept responsibility for any discrepancies in size. For more information, kindly refer to our sizing guide.

**Disclaimer**

Please note that minor variations or imperfections may occur due to the hand-painted nature of the nails. Additionally, gems, decals and colours may vary slightly over time, as certain products may be discontinued. However, I will do my utmost to ensure that the replacements are as similar as possible to the original set.